Should providers charge patients for portal access?
February 2, 2015
Marisa Torrieri discusses in HealcareDIVE with Stephen Armstrong if asking patients to pay for portal use turn them off, or if it does make sense for them to share in the cost...
Rolling Back Medicine
August 26, 2014
The recent opening of several primary care clinics by Wal-Mart is among the latest examples of how our health care delivery landscape continues to evolve. And when the nation’s...

The Patient Engagement Pyramid
August 8, 2014
This blog post was originally published in 2012. Two years later, patient engagement is even more in focus as patient portals are launched in response to Meaningful Use...

A Conversation with Pediatrician Dr. Ruth Demonteverde
February 14, 2014
Please join us for a conversation with Dr. Ruth Demonteverde, a busy pediatrician who works in the Los Angeles area and who uses the cloud-based Hello Health platform to enhance...
The Affordable Care Act – On the Doorstep of Open Enrollment
September 26, 2013
October 1, 2014 is a historic date in the history of health care in our nation. Open enrollment will commence under the Patient Protection and Affordable Care Act (ACA). And...
Connecting with Your Patient Panel through Your EHR
August 19, 2013
On a recent trip to visit a customer, I flew on a major carrier that I had not been on for quite some time. As I sat waiting for my flight to board, the gate agent proceeded to...
Electronic Health Returns
May 31, 2013
An interesting study on the return on investment from implementing an electronic health record (EHR) appears In the March 2013 issue of Health Affairs. Based on survey data from...
Diversity in Health Information Technology
May 16, 2013
Diversity in health information technology (HIT) often gets a bad name. In the electronic health record (EHR) space, it comes up in the context of too many vendors, too many...
From Data Liquidity to Financial Liquidity
April 9, 2013
We are on a steep trajectory of electronic health record (EHR) adoption. From first generation systems, to stage 1 and more recently stage 2 Meaningful Use capabilities and...