All posts by Steven Ferguson

Steven Ferguson

Steven Ferguson is the Chief Operating Officer at Hello Health, the complete Cloud-Based EHR, Practice Management System and Patient Portal, that helps practices be more efficient and increase patient engagement.

Primary Care is A Conversation, Not A Lecture
I connected the dots between two experiences this week, and the headline of this post struck me as a big change. The first was a review of a new book by a Boston-based health care...

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What is Patient Management?
In the prior post I mentioned I was the “Patient Management Officer” here at Hello Health. One of the questions you get asked a lot when you’re a Patient Management Officer...

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About this blog, “Practice Made Perfect”
Think back to why you became a primary care doctor, what you thought the profession and the life would be like after the oppressive cost, hard work, and massive stresses of...

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Reimbursement for telehealth services: Hello Health technology
Q&A with Steven Ferguson, Patient Management Officer at Hello Health, about the technology behind reimbursment for telehealth services: "Small practices are essentially...

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Get Paid. Invoicing Made Easy
Recently we deployed a version of Hello Health that included a new invoicing feature. Sound mundane? Sound out of place? You can be forgiven for thinking so, except that our...

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