Working Together to Build Better Systems

Hello Health partners with various companies to ensure you have access to the best tools and services to take your practice to the next level.

Hello Health has a partnership with DrFirst   Hello Health has a partnership with Weave   Hello Health is certified for prescription routing and is a Surescripts solution provider   e-Fax in Hello Health with Updox   HL7 Standards  


Hello Health has partnered with DrFirst to provide you with Backline, their HIPAA-compliant secure collaboration platform. This product includes telehealth and is available for rapid implementation.

Hello Health use Backline

Clinician-Driven Telehealth

Backline puts clinicians in control. Doctors can initiate virtual appointments or start chat sessions to follow up with their patients as needed. A simple text from the provider using Backline goes straight to the patient’s mobile phone to initiate a secure, HIPAA-compliant virtual visit. Along with virtual visits, you can also streamline the communication and documentation surrounding them. Backline gives you everything you need to collaborate with patients.

Quick and Easy for Patients

We chose Backline because patients love how easy it is to use. They don’t have to create a user ID or download an app. They just have to accept the Backline session invitation from their doctor, and they’re immediately connected.

Hello Health has partnership with Dr First

To learn more about DrFirst


Weave is a smart phone system that helps clients easily identify their existing patients, new patients and simply handle calls during heavy call times.

Weave clients also benefit from Weave messages, which allows two-way texting. This can be done from anywhere and promotes more effective and efficient communication with patients.

Whether you are sending updates, scheduling appointments and/or collecting payments, everything is easily accessible in one place, giving you a complete overview of your patient’s profile. Weave helps you better manage, establish and view customer information during each interaction.

This partnership allows Hello Health customers to benefit from a special discount.

Hello Health has a partnership with Weave

To learn more about Weave


Hello Health Version 8 is certified for prescription routing and is a Surescripts solution provider.

Hello Health helps you save time and increase convenience for your patients.

Surescripts requires that all physician and pharmacy application vendors that apply for eligibility to send and receive EPCS transactions on the Surescripts e-prescribing network shall be compliant with the DEA’s EPCS rules contained in 21 CFR § 1300, 1304, 1306, and 1311.

Hello Health is certified for prescription routing and is a Surescripts solution provider

Browse Certified Solutions


Direct secure email is a new way of securely communicating and sharing Personal Health Information (PHI) with other healthcare providers, hospitals, and other partners assisting in the care coordination of their patients. Direct secure email is now required to be a part of every EHR that has received their 2014 MU certification.

In addition to the requirements for meeting Meaningful Use, Direct secure email can now be used to share information with any other provider of care who has been approved to have a Direct email address. This can include C-CDAs, progress notes, lab results, X-rays, MRI Images, and any other documents or messages.

Hello Health currently provides direct messaging addresses through Updox.

More than 40 electronic health record vendors representing more than 140,000 physicians have selected Updox as their Health Information Service Provider (HISP) for Direct messaging. The Updox Direct Network (UDN) is the largest in the nation built on Direct and serves a full spectrum of health care.

Our direct message service complies with the Direct Trusted Agent Accreditation Program (DTAAP) as a Health Information Service Provider/Registration Authority/Certificate Authority (HISP/RA/CA) from and the Electronic Healthcare Network Accreditation Commission (EHNAC). Accreditation by and EHNAC certify that an organization’s Direct secure messaging services meet HIPAA and HITECH requirements, industry standards, and Direct Project regulations.

e-Fax in Hello Health with Updox

Electronic Faxing with Updox

HL7 (Billing + Blue Button)

As an EHR, Hello Health follows the Health Level Seven International (HL7) framework for integration, sharing, exchange and retrieval of electronic health information. The standards of HL7 are grouped by reference category:

  1. Primary Standards
  2. Foundational Standards
  3. Clinical and administrative Domains
  4. EHR Profiles
  5. Implementation Guides
  6. Rules and References
  7. Education & Awareness

HL7 Standards

HL7 Standards

Get a Demo

Watch a 5-minute demo video of the Electronic Health Record, Practice Management system and Patient Portal.

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