Partners

Working Together to Build Better Systems

Hello Health partners with various companies to ensure you have access to the best tools and services to take your practice to the next level.

Hello Health is certified for prescription routing and is a Surescripts solution provider   e-Fax in Hello Health with Updox   HL7 Standards         Hello Health, Version 8 Complete EHR is 2014 Edition compliant and has been certified by ONC   Hello Health, Version 8 Complete EHR is 2014 Edition compliant and has been certified by ONC

Surescripts

Hello Health Version 8 is certified for prescription routing and is a Surescripts solution provider.

Hello Health helps you save time and increase convenience for your patients.

Surescripts requires that all physician and pharmacy application vendors that apply for eligibility to send and receive EPCS transactions on the Surescripts e-prescribing network shall be compliant with the DEA’s EPCS rules contained in 21 CFR § 1300, 1304, 1306, and 1311.

Hello Health is certified for prescription routing and is a Surescripts solution provider

Browse Certified Solutions

Updox

Direct secure email is a new way of securely communicating and sharing Personal Health Information (PHI) with other healthcare providers, hospitals, and other partners assisting in the care coordination of their patients. Direct secure email is now required to be a part of every EHR that has received their 2014 MU certification.

In addition to the requirements for meeting Meaningful Use, Direct secure email can now be used to share information with any other provider of care who has been approved to have a Direct email address. This can include C-CDAs, progress notes, lab results, X-rays, MRI Images, and any other documents or messages.

Hello Health currently provides direct messaging addresses through Updox.

More than 40 electronic health record vendors representing more than 140,000 physicians have selected Updox as their Health Information Service Provider (HISP) for Direct messaging. The Updox Direct Network (UDN) is the largest in the nation built on Direct and serves a full spectrum of health care.

Our direct message service complies with the Direct Trusted Agent Accreditation Program (DTAAP) as a Health Information Service Provider/Registration Authority/Certificate Authority (HISP/RA/CA) from DirectTrust.org and the Electronic Healthcare Network Accreditation Commission (EHNAC). Accreditation by DirectTrust.org and EHNAC certify that an organization’s Direct secure messaging services meet HIPAA and HITECH requirements, industry standards, and Direct Project regulations.

e-Fax in Hello Health with Updox

Electronic Faxing with Updox

HL7 (Billing + Blue Button)

As an EHR, Hello Health follows the Health Level Seven International (HL7) framework for integration, sharing, exchange and retrieval of electronic health information. The standards of HL7 are grouped by reference category:

  1. Primary Standards
  2. Foundational Standards
  3. Clinical and administrative Domains
  4. EHR Profiles
  5. Implementation Guides
  6. Rules and References
  7. Education & Awareness

HL7 Standards

HL7 Standards

Meaningful Use

How do I meet Meaningful Use requirements?

Eligible professionals must successfully demonstrate Meaningful Use of certified Electronic Health Record technology every year they participate in the Medicare EHR Incentive program. Meaningful Use means providers need to show they're using certified EHR technology in ways that can be measured significantly in quality and in quantity.

What is Hello Health’s EHR certification status?

Hello Health, Version 8 Complete EHR is 2014 Edition compliant and has been certified by ONC in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments.

  • Vendor Name: Hello Health
  • Product version: Hello Health Version 8
  • Certification Number: 14.04.04.1620.Helo.08.1.1.160421
  • Date Certified: 04/14/2016 - 2014 First certification owned with Version 7 on august 14th, 2014 * Test Results Summary: https://chpl.healthit.gov/#/product/7707
  • Modules Tested: 170.314(a)(1‐15); 170.314(b)(1‐5, 7); 170.314(c)(1‐3); 170.314(d)(1‐8); 170.314(e)(1‐3); 170.314(f)(1‐3);170.314(g)(2‐4)
  • Clinical Quality Measures tested: CCMS062v2; CMS068v3; CMS075v2; CMS117v2; CMS124v2; CMS146v2; CMS148v2; CMS154v2; CMS156v2; CMS165v2
  • Additional software used: Updox Direct 2014
  • This certified product version may require additional fees under the following conditions:
    - This certified product-version requires, for licence providers, one-time fixed costs and yearly support fees to establish and maintain interfaces for reporting to immunization registries and public health agencies. (170.314.f.2,170.314.f.3),
    - Based on your agreement with your lab vendor and business volume, this certified product-version (if not covered by your lab vendor) requires one-time fixed costs to providers in order to establish a lab interface. (170.314.b.5.A),
    - Creation and maintenance of a direct address with this certified product requires ongoing monthly fees to providers. (170.314.b.2),
    - This certified product-version will require one-time implementation fees and yearly support fees to providers for electronic prescribing including controlled substances (170.314.b.3),
  • Contractual Obligations
    - This certified product-version requires a contract agreement for at least one year for providers.
  • Technical or Practical Limitations
    - The Hello Health EHR is certified according to the data portability criteria in 170.314(b)(7). In order to avoid stress on the product, the ability to generate CCDA’s in bulk for all patients is an administrative privilege enabled by request only. Users can contact Hello Health support at any time to request access to the feature, the request is generally run overnight.
    - Hello Health is certified according to the criteria in 170.314(f)(2) and 170.314(f)(3). With the changes to the 2014 Release 2 in October of 2015, providers are required to submit clinical summaries to 2 of 4 available options. Given that Hello Health is only certified in 170.314(f)(2), and 170.314(f)(3), attesting providers are limited to using those features.

Hello Health, Version 8 Complete EHR is 2014 Edition compliant and has been certified by ONC

Hello Health, Version 8 Complete EHR is 2014 Edition compliant and has been certified by ONC

Test Results Summary

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