Telehealth Training Center

The Hello Health staff is here to help all practices and their staff navigate the Telehealth solution to ensure it benefits both them and their patients. Below you will find many helpful training guides, videos and other resources available to you.

Guides

Guide

Quick User Guide

Download

Guide

Training Manual

Download

Videos

Hello Health User - Backline Training Videos

Video

Starting a Video Call with Patients

Backline Telehealth allows doctors to easily create and add patients to their Backline account and start secure video calls or chats with them.

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Video

Video Calling an External Contact

Discover how you can easily and securely start a video call or chat session with an external recipient directly in your Backline account.

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Backline Video Chat Training Videos

Video

Telehealth Training Video (Web)

See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your Web browser.

Watch Video

Watch Video

Video

Telehealth Training Video (iOS)

See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your iOS device.

Watch Video

Watch Video

Video

Telehealth Training Video (Android)

See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your Android device.

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Watch Video

Other Training Videos

Video

Quick Tutorial Video (Web)

See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your Web browser.

Watch Video

Watch Video

Video

Quick Tutorial Video (iOS)

See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your iOS device.

Watch Video

Watch Video

Video

Quick Tutorial Video (Android)

See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your Android device.

Watch Video

Watch Video