The Importance of Patient Engagement for Seniors

Patient engagement’s influence on overall health outcomes and customer satisfaction is well known. While it is important for all age groups, it can be particularly helpful for seniors.

By 2035, adults aged 65 and older are expected to outnumber children, totaling around 78 million people. It is essential to provide them with the necessary tools and expertise to boost patient engagement.

As older adults often have complex health conditions and multiple care needs, involving them in healthcare decisions may improve their quality of life.

The Challenges Seniors Face

Seniors generally have chronic diseases such as diabetes, hypertension, arthritis, and heart disease that have to be constantly controlled and monitored. With age also comes cognitive decline, diminished mobility, and difficulty accessing healthcare services.

These difficulties can make it more difficult for senior citizens to remain engaged in their care, leading to adverse health consequences like frequent hospitalizations.

In addition, many older adults have limited exposure to modern healthcare technologies, which may further limit their ability to remain involved in care plans.

For example, telehealth services, patient portals, and mobile health apps are gaining traction among patients. However, if seniors are uncomfortable with or lack access to these digital tools, they can struggle to fully benefit from such advancements.

Benefits of Patient Engagement for Seniors

If seniors are involved in their care, they are active participants rather than passive care recipients. This change in approach can have the following advantages :

1. Improved health outcomes: Research indicates that engaged patients are more likely to follow prescribed treatment plans, manage chronic problems, and adopt preventive steps to avoid complications. In senior citizens, that translates to fewer hospitalizations, better control of chronic conditions, and overall improved life expectancy.

2. Better communication: Active patient engagement improves communication between seniors and their providers. Asking questions, raising concerns, and discussing preferences can help seniors ensure that care plans meet their needs. This dialogue cultivates trust and enables providers to provide more individualized, patient-centered care.

3. Health literacy: Seniors who are involved in care are more likely to seek out and understand health information. Health literacy increases their ability to make educated decisions about treatment, take medications as prescribed, and recognize early warning signs of health problems.

4. Improved quality of life: Seniors who are actively involved in their healthcare have a better quality of life. Engaged patients tend to be more likely to stick to lifestyle suggestions for mental and physical health, like exercise and healthy eating.

How to Get Seniors Engaged in Healthcare

Healthcare providers must tailor their strategies to engage seniors based on specific challenges.

Here are some ideas for keeping elderly patients involved:

Simplified Communication: Providers should communicate medical conditions, treatments, or care instructions clearly and efficiently to seniors. Two-way messaging is a powerful tool for this end.

Seniors may also benefit from visual aids or written materials to help them understand the information.

Promoting Family Engagement: Many older adults turn to family members for help with healthcare management. Participation of family caregivers in healthcare discussions may lead to improved understanding of treatment and adherence to regimens.

Family members can also be advocates to ensure seniors’ concerns are considered.

Using Technology: Many seniors are unfamiliar with healthcare technology, but it can improve patient engagement. Healthcare providers should provide training or simplified tutorials for seniors to use telehealth services, patient portals, or mobile health apps.

Providing in-person or telephone support can also encourage seniors to adopt these tools and use them regularly.

Creating Care Plans: Every senior has different healthcare needs, preferences, and goals. Personalized care plans based on these factors can increase patient engagement by making seniors feel valued and heard.

Whether it’s changing medication schedules to suit their lifestyle or including their preferences in end-of-life care discussions, personalized care empowers patients to feel valued and involved.

Follow-up: Follow-up messages, check-ins, or appointment reminders can keep seniors engaged throughout their healthcare experience. These follow-ups will allow them to reinforce key instructions, address new questions, and stay on track with their treatment.

A Thoughtful Approach

Patient engagement gives seniors the power to actively manage their health and wellness.

However, involving older adults in care requires thoughtful approaches such as simplified communication, family involvement, and individualized care plans.

HelloHealth continues to develop digital tools that support meaningful patient engagement for seniors. This will keep older adults active, informed, and empowered, leading to better health outcomes and enhanced quality of life.