Frequently Asked Questions

HelloHealth is a personal health record solution that empowers you to have direct access to your health information via a mobile app.

Yes, scanning an emergency department’s code will immediately share your health information.

HelloHealth enables you to be in control of all your health information. Instead of creating different portals for each doctor you see, you can consolidate all your health information in one place, all at your fingertips.

Created by health-tech visionaries with over 20 years of experience in the field, HelloHealth holds itself to the highest industry standards regarding security and data safety. HelloHealth is also HIPAA and HITECH-compliant.

No, HelloHealth will never sell or analyze your data for profit.

Yes, please let the doctor’s office go to, and click on facility to create a free account. You can then scan the QR code to share your demographics and clinical information.

HelloHealth’s revenue comes from transaction fees and our premium plan.

The premium plan includes extended access to the features of the free plan of HelloHealth. For a complete comparison, click here

Download the app and create an account. Enter your primary care physician information, our system will do the rest.

No, HelloHealth is a 100% cloud-based solution. Your data will remain safely secured in the cloud.

Contact our support team at or fill out a ticket below.

The family plan aims to reduce the stress of organizing and tracking health records for every member of your family. For a full list of details, click here.

Need More Help?

Contact our support team below.